Am I paying for a service or procedure prior to receiving it? Is the doctor or provider competent and of high quality? How do I know that the price is a good one? Are there any other fees or hidden costs? I am paying for my service or procedure upfront – what assurances will I have that the doctor will see me in a reasonable timeframe? What if the doctor or healthcare provider I selected is not available to see me, but another doctor or provider in the same practice can see me instead? What if I don’t need my service or procedure anymore? What if I purchase a service or procedure but when I see the doctor or provider, he/she won’t perform the service or procedure or he/she does not feel it is necessary? How do I cancel an order? What if I have healthcare insurance? If I have healthcare insurance, but haven’t met my annual deductible, can I use HealthyPrice? Can I use HealthyPrice if I am part of Medicare? Can I use my Health Savings Account (HSA)? Are there any legal issues for doctors or providers? If I am a doctor or provider, how do I know I will get paid? Can HealthyPrice help my business?

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Am I paying for a service or procedure prior to receiving it?

Yes. Although you are paying for a service and procedure in advance, we guarantee that the doctor or healthcare provider will see you in a reasonable time period and will perform the service or procedure you purchased. You are receiving excellent and favorably low prices through HealthyPrice because we have created exclusive arrangements with the doctors and providers who are part of the HealthyPrice family. Collecting fees from patients in advance is part of the process that allows us to offer you the best prices available in the marketplace. If for some reason, a doctor or provider fails to see you as promised, we will provide you with a full refund.
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Is the doctor or provider competent and of high quality?

Yes. Before a doctor or healthcare provider becomes part of the HealthyPrice family and our website, they undergo an extensive application and screening process. Please click here for more on our quality of doctors. HealthyPrice believes strongly in high-quality healthcare and wants you to have access to only the best doctors and providers in your market.
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How do I know that the price is a good one?

HealthyPrice performs its own thorough market analysis healthcare pricing. With these results, our doctors and providers enter into agreements with HealthyPrice that guarantee that the price you see on our website is the only price you will pay for the selected service or procedure. There are no other hidden fees or charges. Of course, the ultimate determination of whether the price is a good one will be made by you. Go ahead, take a look at the prices for services and procedures that we are offering and see for yourself. We think you will find our prices to be excellent.
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Are there any other fees or hidden costs?

No. HealthyPrice does not charge a membership or subscription fee. The price you see for the selected service or procedure is the price you pay. There are no other fees or hidden costs. Please be aware that after you see the doctor or healthcare provider for your purchase service, any additional healthcare services you may need will be considered separate from the original procedure and service you paid for.
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I am paying for my service or procedure upfront – what assurances will I have that the doctor will see me in a reasonable timeframe?

We guarantee the doctor or healthcare provider that you selected will see you or we will provide you with a full refund. The HealthyPrice doctors and providers have agreed to see HealthyPrice patients within specified time limits. We go to great lengths to ensure that only high quality doctors and providers are part of our family and operate in the most professional manner, including seeing you within the timeframe specified.
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What if the doctor or healthcare provider I selected is not available to see me, but another doctor or provider in the same practice can see me instead?

We guarantee the doctor or healthcare provider that you selected will see you or we will provide you with a full refund. After you have purchased your service/procedure, you then call the doctor's office to schedule an appointment. It may happen that the doctor you selected is not available to see you within a reasonable timeframe. In this case, the choice is yours. You can continue to schedule the appointment with an alternate provider at the same practice, or you may choose to cancel your HealthyPrice order and receive a full refund.
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What if I don’t need my service or procedure anymore?

If for whatever reason you decide that you no longer need your service or procedure -- from the time you purchased your service or procedure and up to one day before your scheduled appointment -- you can cancel your order for the purchased service or procedure. We will refund you your entire purchase price. To complete a cancellation, you will need the order number and the look up number that was in the email you received at the time you purchased the service or procedure. With those numbers, log in to the Look Up Your Order section of our website and proceed with cancelling the order by hitting the “Cancel Order’ button. Please allow up to 7 business days to receive your refund to the payment type (credit card, debit card, eCheck) you originally used to purchase the order.
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What if I purchase a service or procedure but when I see the doctor or provider, he/she won’t perform the service or procedure or he/she does not feel it is necessary?

If you purchase a procedure/service that requires a prescription and you have already obtained one from another health care provider, please be sure to bring the prescription with you to your appointment. If you are not sure what procedure you might need, single visit consultations can be easily purchased at HealthyPrice to discuss with a doctor what your health needs might be and issue you prescriptions or recommendations, if any, you might require.
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How do I cancel an order?

To complete a cancellation, you will need the order number and the look up number that was in the HealthyPrice confirmation email you received at the time of your purchase. You will log into the Look Up Your Order section of our website and click on the “Cancel Order" button. Please allow up to 7 business days to receive your refund back to your payment type (credit card, debit card, eCheck) you originally used to purchase the order.
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What if I have healthcare insurance?

HealthyPrice is not an insurance provider and does not have any affiliation with any insurance organization. If you have a healthcare insurance policy, it is recommended that you determine whether the service you need is covered by your policy and proceed through that channel. If you do not have health insurance, or the procedure or service you need is not covered by your health insurance plan, then you can use HealthyPrice to pay for your healthcare.
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If I have healthcare insurance, but haven’t met my annual deductible, can I use HealthyPrice?

Yes. You should review your health insurance coverage or discuss it with your insurance company or agent. Amounts you spend on healthcare services or procedures through HealthyPrice may be eligible for credit towards your deductible in the same manner as if you paid the provider yourself directly. You may submit your HealthyPrice and/or credit card receipt to you insurance company as a claim. Depending on the type of coverage you have, your insurance company may apply such payment appropriately against your eligible annual deductible or out of pocket thresholds.
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Can I use HealthyPrice if I am part of Medicare?

Yes, if the service or procedure is not covered by Medicare. HealthyPrice is not a Medicare provider and does not have any affiliation with Medicare. If you have Medicare, it is recommended that you determine whether the service you need is covered by Medicare and proceed through that channel. If the service or procedure you need is not a Medicare-covered item, and you are paying out of your own pocket for healthcare, HealthyPrice provides an easy and affordable way to find and pay for your healthcare. If you purchase a service or procedure through HealthyPrice, you should not make a claim to Medicare.
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Can I use my Health Savings Account (HSA)?

Yes. HealthyPrice provides you an excellent option to use your Health Savings Account (HSA) to obtain healthcare. Please click here to learn more about your HSA and HealthyPrice.
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Are there any legal issues for doctors or providers?

HealthyPrice is a perfectly legal option for customers and patients to purchase healthcare services and procedures. If you are a doctor or healthcare provider, you have a right to collect cash directly from customers and patients for your services or procedures. HealthyPrice is simply an efficient system to help customers pay for services and procedures with their own cash equivalent means. Doctors and providers should not bill or involve insurance or Medicare for services and procedures that customers purchase through HealthyPrice, and they should treat these customers similar to their other cash paying patients. As part of joining HealthyPrice, doctors and providers enter into agreements that define certain terms and conditions. These agreements for services and procedures do not conflict with other standard provider agreements that doctors and providers may have with typical insurance companies and Medicare.
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If I am a doctor or provider, how do I know I will get paid?

If you are a doctor or healthcare provider, and you perform a service or procedure on a patient that purchased it through HealthyPrice, you are guaranteed payment at the published “doctor price” listed in your HealthyPrice doctor profile account. Based on the option you have selected at membership sign-up, you will receive payment within the respective time period specified. Please click here for more on how the payment process works.
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Can HealthyPrice help my business?

Yes. HealthyPrice is an excellent option to offer your employees. It is also free to you and easy to implement. Please click here to learn more about how HealthyPrice can help your business.

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